Introduction

At RCBank, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Simkorpor App. By using the Simkorpor App, you agree to the terms and conditions of this Privacy Policy

Information We Collect

We collect the following types of information:

Ø Personal Information: This includes but is not limited to your name, address, email, phone number, date of birth, and government-issued identification.

Ø Financial Information: Information related to your bank accounts, transaction history, credit/debit card details, and payment preferences.

Ø Device Information: Information such as device type, IP address, operating system, browser type, and mobile network information.

Ø Location Information: With your consent, we may collect your precise or approximate location for enhanced app functionality.

Ø Usage Data: Data on how you use the app, such as access times, features used, and pages viewed

How We Use Your Information

We use the collected information to:

Ø Provide and improve the services offered through the Simkorpor App.

Ø Authenticate your identity and enable secure transactions.

Ø Personalize your experience by delivering relevant content and offers.

Ø Comply with legal and regulatory obligations.

Ø Communicate with you regarding your account, services, and promotions.

Ø Prevent fraudulent activities, monitor for security risks, and resolve technical issues

Information Sharing and Disclosure

We do not share or sell your personal information to third parties except as described below:

Ø Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf (e.g., payment processing, data hosting).

Ø Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with a legal obligation.

Ø Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Ø Access: Request a copy of the data we have collected about you.

Ø Correction: Request corrections to inaccurate or incomplete data.

Ø Deletion: Request the deletion of your personal information, subject to certain legal obligations.

Ø Objection: Object to processing that is based on legitimate interests.

Ø Data Portability: Request the transfer of your data to another entity in a structured, commonly used format

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through the Simkorpor App or other means.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

 info@rokelbank.sl  +23276222501