Fraud Prevention & Security

Encryption Technology: We use state-of-the-art encryption to protect your personal and financial information during online transactions, ensuring that sensitive data is securely transmitted and stored.

Secure Access: Multi-layered authentication protocols protect access to your accounts, including biometric security (fingerprint and facial recognition) and strong password requirements.

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

• Automated Fraud Detection: Our systems continuously monitor your accounts for unusual or suspicious activities, detecting potential threats before they can affect your account.
• Instant Alerts: Receive real-time alerts for high-value transactions, login attempts from unfamiliar devices, and other suspicious activities, enabling you to act quickly if something doesn’t seem right.

Enhanced Login Security: Rokel Commercial Bank employs two-factor authentication for online and mobile banking, requiring an additional verification step to access your accounts. This ensures that even if your password is compromised, unauthorized access is prevented.

• Customer Fraud Education: We provide ongoing education and resources to help you stay aware of the latest fraud tactics, including phishing, social engineering, and identity theft schemes.
• Tips for Safe Banking: Learn best practices for online and mobile banking security, such as creating strong passwords, recognizing fraudulent emails, and avoiding unsecured public networks.

• App Security: Our mobile app is equipped with security features like fingerprint and facial recognition login, session timeouts, and secure data encryption, ensuring safe banking on the go.
• Remote Lock & Wipe: In case your device is lost or stolen, you can remotely lock and wipe your banking app to prevent unauthorized access to your accounts.

• Dedicated Fraud Response Team: If you suspect fraud, our dedicated fraud response team is available 24/7 to assist you with reporting and resolving any issues quickly and efficiently.
• Zero Liability: With our zero-liability policy, you are protected from fraudulent transactions that occur without your consent, giving you confidence that your money is safe.

1. Advanced Security Technology

• We continuously invest in the latest security technologies to ensure your data and transactions are protected against evolving cyber threats.

2. Proactive Monitoring

• Our real-time monitoring systems actively detect suspicious activities and prevent unauthorized transactions before they occur, offering you peace of mind.

3. Customer Education

• We believe that informed customers are empowered customers. Our commitment to fraud education ensures that you’re aware of the latest threats and how to protect yourself.

4. 24/7 Support

• Our dedicated fraud prevention team is available around the clock to provide immediate assistance and support, ensuring swift resolution to any security concerns.